This privacy policy is an electronic record in the form of an electronic contract formed under the Rule 3 of the Information Technology Act, 2000 and the Rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This privacy policy does not require any physical, electronic, or digital signature. Please read this document carefully. By using the Mobile Application/Website, you indicate that you understand, agree and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this Mobile Application/Website. You hereby provide your unconditional consent or agreements to 'RAINBOWLUV' as provided under Section 43A and Section 72A of Information Technology Act, 2000.
This privacy policy is a legally binding document between you and Matrimony.Com Limited. (MCL). This privacy policy will be effective once you accept the same (directly or indirectly in electronic form, by clicking on the "I accept" tab or by use or the Mobile Application/Website by other means) and shall govern the relationship so created between you and 'RAINBOWLUV' for your use of the Mobile Application/Website.
1.1. MCL and its affiliated companies appreciate your interest in the 'RAINBOWLUV' Mobile application and website namely www.rainbowluv.com ("Mobile Application/Website"). Your privacy is important to us and we want you to know what information, including your personal and other information, we collect about you and from you and how we use that information. Personal information may be specified as the information that includes names, addresses, e-mail IDs, telephone number, vehicle numbers, mode of payment, etc.
1.2. When someone visits our Mobile Application/Website, our webservers automatically gather information that allows the Mobile Application/Website to communicate with the visitor's computer or device during the visit. We also collect information such as the number of visits to the Mobile Application/Website, which parts of the Mobile Application/Website visitors select, IP address (the internet address assigned to your computer from your Internet Service Provider), domain type, date and time of day. We use such information only for statistical purposes that help us design and administer the site.)
1.3. This is the privacy policy for the Mobile Application/Website. This privacy policy provides information on the processing of your personal data as a result of being:-
1.4. Because we're always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We request you to update yourself by accessing this Privacy Policy frequently.
2.1. This Privacy Policy provides information on the processing of your personal data as a result of being:
2.2. This Privacy Policy applies to websites, applications, events, and other services operated by RAINBOWLUV. All of these are together defined as "Mobile Application/Website" and/or "RAINBOWLUV Services" in this Privacy Policy.
3.1. Collection of your information is pertinent to provide you the RAINBOWLUV services offered by us, such as basic profile details. We also collect information generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through a social media account. Details of information we collect includes:
We need your personal information for the following services:
If you contact our Customer Service Centre with a question or a complaint, we may ask you for certain information to identify yourself and to help us respond to your enquiry. We use any personal data supplied to improve our customer support services. We may also use personal data supplied as part of a transaction to improve customer service or respond to an enquiry related to a transaction.
We shall from time to time run schemes or promotions for our customers and other users. In all those events, we shall ask you to provide us with your personal data through a registration form, an advertisement, in order to participate in the promotion. If you wish to participate, we may process the personal data provided by you in order to register or confirm your participation or even to determine whether you qualify for the promotion or not and to send you any benefits or prices.
We regularly conduct market research with our customers. We use your personal information for quality assessments and to improve your customer experience.
As our customer, user of the Mobile Application/Website, you may receive general offers and information from us.
That other information for which we shall contact you:-
In order to be able to provide you our services to the best of our ability, we shall need to understand and analyze your information and preferences. For the same we shall analyze the following:-
We perform research into market trends through statistical or other analysis. We use the results of such research to evaluate our current services and to adapt our marketing and services to new developments. The research results are only reported on an aggregate basis.
5.1. We shall not disclose your personal data unless necessary. However, your personal data in a readable or non-readable format might be shared with the following:
5.2. We also use third parties for certain processes, such as hosting. The collected personal data may be transferred to authorized third parties, which may be located outside of the Republic of India as part of the services offered to you. As far as these third parties have access to personal data in order to execute these processing's, we have taken the required organizational and/or contractual measures to ensure that your personal data is exclusively processed for the purposes mentioned above and that adequate levels of protection have been implemented in order to safeguard your personal data.
5.3. Except as set out in this Privacy Policy, we will not disclose any personal data without your permission unless we are legally entitled or required to do so or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals. Only if we are required to do so by law by a Court summon or warrant, we will give access to your personal data as required by supervisory agencies, fiscal authorities and investigating agencies.
In order to fulfil our role, responsibilities and duties, the main sharing of users' information is, of course, with other users. We also share some users' information with service providers and partners who assist us in operating the services, in some cases, legal authorities. Read on for more details about how your information is shared with others.
You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is stuff that you're comfortable being publicly viewable since neither you nor we can control what others do with your information once you share it. If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
In case we are involved, in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control, we shall share your both personal and non-personal information.
In addition to the information you provide us directly, we receive information about You from others, including:
We may receive information about you from other users as they use our services.
We may also receive information about you from your social media platforms that you use to login to our service.
We may also receive your information from our various advertisement providers where you might click on and provide your consent to share your information.
By deleting the Mobile Application/Website we will close the applicable accounts as soon as reasonably possible. We will also close or deactivate inactive customer accounts and close accounts that are used in violation of this Privacy Policy or applicable Terms and Conditions. Personal data from closed or deactivated accounts will be deleted or rendered anonymous as soon as is reasonably possible. Under certain circumstances we will retain personal data from closed or deactivated accounts for longer, such circumstances being the prevention of fraud or to otherwise take actions permitted or required by law.
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the RAINBOWLUV service.